Privacy Policy

At Melissani Water, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide through our website and online store. By accessing or using our website, you consent to the collection and use of your information as described in this policy. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1. Personal Information

When you visit our website or make a purchase through our online store, we may collect personal information that can identify you directly or indirectly. This information may include but is not limited to your name, email address, mailing address, phone number, payment details, and any other information you voluntarily provide to us.

1.2. Non-Personal Information

We may also collect non-personal information about your interactions with our website and online store. This information may include your IP address, browser type, device information, browsing patterns, and other anonymous data.


2. Use of Information

2.1. Personal Information

We may use the personal information you provide to us for the following purposes:

  • Process and fulfill your orders
  • Provide customer support and respond to your inquiries
  • Send you order confirmations, shipping notifications, and other transactional emails
  • Improve our products and services
  • Send you marketing communications, newsletters, and promotional offers (with your consent)
  • Conduct market research and analyze website usage
  • Comply with legal obligations

2.2. Non-Personal Information

We may use non-personal information for various purposes, including:

  • Monitor and analyze trends, usage, and activities on our website
  • Improve our website's functionality and user experience
  • Generate aggregated, anonymous data for statistical and analytical purposes


3. Information Sharing

3.1. Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, delivering products, and performing other business functions. These service providers are contractually obligated to handle your information securely and only for purposes specified by us.

3.2. Legal Requirements

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your personal information may transfer to the acquiring entity as part of the transaction. We will notify you of any change in ownership or control of your personal information.


4. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


5. Your Choices

5.1. Marketing Communications

If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions in our emails or contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your purchases or inquiries.

5.2. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can modify your browser settings to reject cookies or prompt you before accepting them. However, disabling cookies may limit your access to features of our website.


6. Links to Third-Party Websites

Our website may contain links to third-party websites not owned or controlled by Melissani Water. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.


7. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete the information from our records.


8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.


9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at Thank you for trusting Melissani Water with your personal information. We are committed to protecting your privacy and ensuring a safe and secure online experience.