Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as received, unused, with stickers, and in its original packaging. You’ll also be required to have the receipt or proof of purchase.

To start a return, you can contact us at Please note that returns should be sent to the following address: 

10025 Siempre Viva Rd
Ste C&D
San Diego, CA 92154

If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items that are returned without first requesting a return will not be accepted.

You can always contact us for any return questions at


Damages and Issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you received the wrong item, so we can assess the issue and make it right.

Exceptions / Non-Returnable Items
Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have and once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling Off period
Notwithstanding the above, if the merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 21 business days. Please remember it can take time for your bank or credit card company to process and post the refund.

If more than 21 business days have passed since we’ve approved your return, please contact us at